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How to Fix Webcam That’s Not Working in Windows 10, 11, and 7

Have you encountered a problem with your laptop webcam or computer camera? Do you receive error codes 0xA00F4244 or 0x200F4244, which means “we cannot find or start your camera”?

This information alone is not very useful, so you need to go through the troubleshooting steps.

Windows usually automatically installs drivers for new hardware it finds, but if you have recently upgraded your computer to Windows 10, you may need to manually update your hardware drivers. Some Windows Store applications only support newer webcam models, so it is possible that your old device may not be compatible. However, most desktop applications still support older cameras.

Windows 10 provides a feature to disable the built-in webcam. Keeping the webcam off when you are not using it is actually a good idea to protect your privacy, but if you have accidentally enabled this feature, it can cause problems.

Our troubleshooting tips in the following article will help you understand where the problem is! All aspects such as antivirus, driver, incorrect update, etc. are reviewed.

Please note that this article is intended for most internal and external webcams running Windows 10, 8, and 7 on computers.

Also, read: How to Create a Keylogger in Windows Powershell Commands

Fixing Laptop Webcam Issues

Having an integrated webcam in your laptop is very convenient and much easier than portable webcams, but if there is an issue, it can be a bit complicated, as it is not just a simple matter of plugging it into another USB port or buying a new port.

In many laptops, keyboard shortcut keys are used to turn the webcam on and off. You may have accidentally pressed this button to disable the webcam. For example, in many MSI laptops, the shortcut is Fn + F6. Check your keyboard carefully or research to see if your laptop has such a button or shortcut and press it.

Fixing Laptop Webcam Issues

Another way to fix the problem is to press the bezel around the laptop webcam! They are often made of plastic, which makes them easy to bend with your fingers. The idea is that a connector to the webcam may have become loose, and by pressing it a little, you can restore it to its place.

What can be done when your webcam doesn’t work?

The steps for troubleshooting a webcam may vary depending on the version of Windows you are using, but the following solutions can be applied to all webcams and operating systems:

  1. Check your antivirus settings: Antivirus software may sometimes interfere with webcams. Check the software settings to see if it’s preventing the webcam from running.
  2. Connect the webcam to another computer: If you’re using an external camera, connect it to another device and see if it works. If the camera has problems on other computers too, it’s likely a hardware issue.
  3. Check the device connections: Sometimes unplugging and reconnecting the webcam cable can work wonders.
  4. Check the USB port: Make sure the USB port is working correctly by connecting another device to it.
  5. Ensure that the device is correctly enabled: If your device has an internal camera and you’ve connected an external webcam, applications may not detect which camera to use. Go to the application settings and find the correct device selection option.
  6. Consult the manufacturer: Check the manual or website of the manufacturer for additional troubleshooting guides and software updates.
  7. Update webcam drivers: Follow the steps for your Windows version to update the webcam drivers.
  8. Change your system settings: Follow the steps in this article for your Windows version to change your system settings.
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Windows Webcam not working in Zoom software

An issue that has emerged during the pandemic is that the Windows webcam does not work for popular video conferencing applications such as Zoom, Skype, Hangouts, Messenger, and others, affecting many users. This could be due to some versions of Zoom not working well with secondary or virtual cameras, and a solution could be trying an older version of the software. You can try older versions of Zoom, which in many cases solves the problem.

For Lenovo users to fix this issue, go to Lenovo Vantage, then click on “Device -> My Device Settings -> Display & Camera.” Then turn off the camera’s privacy mode so that the webcam is available for video conferencing applications.

Check webcam settings if they are correct or not

If your webcam is disabled here, no application – even desktop applications – can use it. This option changed with the April 2021 update of Windows 10. Prior to this update, only Windows Store (UWP) apps were affected – not desktop applications. Follow the instructions below to check for this issue.

1. Go to “Settings -> Privacy -> Camera”.

Check webcam settings if they are correct or not

2. Look for “Camera access for this device is on” at the top of the page.

3. If it is off, click “Change” and turn it on.

4. Check “Allow apps to access your camera” below it and make sure it is turned on.

Allow apps to access your camera

5. Next, look at “Choose which apps can access your camera”. Make sure the apps you want to use for the camera are turned on.

6. Test again after following these steps.

In Windows 11, in addition to the mentioned sections, you still need to check that the program(s) you want to use have permission to access your camera. Follow these steps: “Settings -> Privacy & security -> Camera.”

Windows 11, in addition

Check the Windows Device Manager

  • Open Device Manager. Right-click on the Start menu or press Win + X.
  • Open the submenu “Cameras,” “Imaging devices,” or “Sound, video, and game controllers.”
  • Right-click on the Camera and select “Enable Device.”
Check the Windows Device Manager

Check your antivirus settings

Your antivirus software, which is designed to protect your privacy, can sometimes impact the performance of your webcam. It may not allow the camera to turn on to prevent unauthorized access. Check your software settings, which can vary depending on the type of antivirus you have.

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If your antivirus blocks your webcam, in most cases, all you need to do is allow access to the webcam through the antivirus settings. This may mean adding your webcam and any program/website that needs access to it to the whitelist.

Installing or Updating Webcam Drivers

Most of the time, when installing Windows, the necessary hardware drivers are installed automatically, but sometimes this may not be done correctly. If your webcam is not working, you may need to visit the manufacturer’s website and download and install the driver package from there. Even if your driver was installed initially, there may be an updated version that can fix your issue. Often, the manufacturer’s website also provides a troubleshooting tool for you to use.

To check your webcam driver, follow these steps:

① Open the Device Manager. Right-click on the Start menu or press Win + X.
② Expand the sub-menu “Cameras,” “Imaging devices,” or “Sound, video, and game controllers.”

Installing or Updating Webcam Drivers

③ Right-click on the Camera and select “Properties.”

Properties

④ Go to the Driver tab and click on “Driver Details.”

Driver Details

⑤ Look for a file named “stream.sys.” If it exists, your camera is old and Windows cannot use it.

stream.sys

⑥ If it doesn’t exist, try rolling back the driver to the previous version by selecting the “Roll back driver” option on the Driver tab. If this option is grayed out, you cannot do this and must download and install the driver from the manufacturer’s website.

Uninstall and Reinstall Webcam Driver

  1. As mentioned above, go to the Driver tab in Device Manager.
  2. Select “Uninstall -> Delete the driver software for this device.”
  3. Click OK.
  4. Go back to Device Manager and open the Action menu. Wait for it to reinstall the drivers.
  5. Restart your computer.

If you don’t see an option to remove the driver software, select “Uninstall Device” instead. You can also simply right-click on your webcam or camera in Device Manager and select “Uninstall Device.”

Uninstall and Reinstall Webcam Driver

Restart Windows. When the system starts up, Windows will try to automatically reinstall the webcam/camera.

How to change webcam settings in Windows 10

If you are using Windows 10, follow these steps:

Step 1. Right-click on the Start button and select Settings from the menu that appears.

How to change webcam settings in Windows 10

Step 2. From the options on the Settings page, select Privacy.

From the options on the Settings page, select Privacy

Step 3. Select Camera from the options on the left.

Select Camera from the options on the left

Step 4. Make sure that both Camera access for this device and Allow apps to access your camera is enabled.

Make sure that both Camera access

Step 5. Scroll down to the Choose which apps can access your camera section. Check that the application you want to use is enabled.

enabled

Step 6. Close the Settings page, click the Start button again, and select Device Manager from the menu that appears.

Close the Settings page,

Step 7. Double-click on Cameras, then check that your device is listed so you can open its properties.

Double-click on Cameras,

Note that if you are using a foreign webcam, its name may be listed under Sound, video, and game controllers or Imaging devices instead of Cameras.

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Step 8. Check the Device status box under the General tab and make sure the camera is active. If not, exit the properties section, right-click on the device, and select Enable Device.

Check the Device status box under

Step 9. If the above steps do not help, try updating your drivers.

Also, read: 9 Best Free Tracking Software for Mac and Windows in 2023 (Spy App)

How to update webcam drivers in Windows 10?

Step 1. Right-click on the Start button and select Device Manager from the menu that opens.
Step 2. Find your device under the Cameras or Sound, video, and game controllers section and right-click on it.
Step 3. Select Update driver and follow the prompts.

How to update webcam drivers in Windows 10?

Step 4. If the Update driver button is grayed out, double-click on your device in the device manager list and, under the Driver tab, select Roll back driver is available in the open window.

open window


Step 5. If Windows couldn’t find drivers for your device, go to the manufacturer’s website.

How to change webcam settings in Windows 8?

Step 1. Right-click on the bottom left corner of the desktop and select Device Manager from the menu that opens.
Step 2. Enter the administrative password if prompted.
Step 3. Expand the Imaging device section and double-click on the name of your webcam.
Step 4. Locate the Device status box under the General tab and make sure the camera is enabled.
Step 5. If it isn’t, exit the properties section, right-click on the device, and select Enable Device.

Check for faulty connections and ports

If you have an external camera and none of your programs can use the webcam, make sure that the physical connections are working. For example, make sure the camera is functioning properly and is in good condition.

It’s also possible that there may be a problem with the USB port itself. Try connecting the webcam to another port. Additionally, connect another USB device, such as a flash drive, to that port to ensure that the port is working properly.

Note that some newer laptops have an internal cover for the webcam, so make sure the camera cover is not covering the camera.

Also, read: 8 Best Keylogger Software For Windows PC for (2023)

Frequently Asked Questions about Installing Windows 11

Will my webcam stop working if I upgrade to Windows 11?

✔️While there are many good reasons to upgrade to Windows 11, many users are concerned about compatibility issues. However, if your webcam works great with Windows 10 and the latest updates, you shouldn’t have any problems with Windows 11.

How can I find out if my webcam is compatible with my version of Windows?

✔️Typically, the operating system and software manufacturers list compatible devices. You can find this information on the product purchase page or the manufacturer’s website.

Source: maketecheasier

keleis andre

Keleis Andre is A tech writer specialising in cybersecurity expert, author, and Manager at SPY24 Company. On this and several other GDPR, MDR, and ethical hacking projects. Hacking, Social Engineering, and Security Awareness Training: My goal is to educate, inform and entertain as I write about my journeys in the tech and cyber space.

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