Additional Services Policy
SPY24 provides add-on services to enhance the customer experience. We strive to make the customer experience as easy and effective as possible, which the below add-on services offer. If you seek a refund, they are subject to our Refund Policy. SPY24 requires all add-ons to comply with the following policies.
Premium Support Policy:
We provide our Premium Support service to support our ongoing effort to increase and better our customer and telephone support efforts. Users who opt for the Premium Support add-on are entitled to 30 minutes of telephone support per month. All appointments for such assistance must be made in advance with one of our representatives.
The price of our Premium Support add-on service is a monthly recurring fee of $29.99. If the minutes allotted are not utilized within the month, the minutes do not roll over. If the user cancels this service midway through the month, they have access to those minutes until the end of the month. If the user cancels and receives a refund, their add-on service access ends immediately.
Extended Download Warranty Policy:
We offer the Extended Download Warranty to provide our customers with the ease of monitoring several devices without spending money on several product licenses. This add-on service allows for the unlimited downloading of SPY24 on iOS or Android devices. The price is a recurring monthly fee of $29.99. If the user cancels and receives a refund, their add-on service access ends immediately.
Unlimited Updates Package:
To ensure our product works optimally for our users, we provide the add-on option of our Unlimited Updates Package. The SPY24 you have installed will be updated automatically to the newest version without purchasing another product license and having physical access to the phone being monitored. If the user cancels and receives a refund, their add-on service access ends immediately. These updates will ensure your SPY24 app optimizes the extraction of data and information to your secure private online account.
